For brand HQ

200 locations. 17 platforms each.
One brand voice.

FranchiseFrontline gives you brand-wide visibility and the option to enforce response guidelines centrally. Two paths to get there, one as low-friction as it gets.

Talk to us See both paths →
Two ways in

Pick the path that matches your franchisee dynamics.

Path 1

Free rollup. Let franchisees opt in.

Each franchisee signs up individually at $79 (single store) or $59 (multi-unit) per location per month. When 50% of your locations are on the platform, your HQ gets a read-only brand-wide rollup dashboard at no charge.

  • Brand-wide rating average and trend
  • Worst 10 reviews this week across all locations
  • Response time per location, surfaced as "GM responsiveness"
  • Read-only. No central response enforcement on Path 1.
Path 2

Enterprise. Cover everyone, enforce centrally.

One annual contract at $49 per location per month. Covers every location regardless of franchisee opt-in. Includes brand-side write access: response guideline enforcement, brand-wide topic muting, and central reporting.

  • Everything in Path 1
  • Approve / reject responses before they post
  • Enforce brand voice ("never say sorry without context")
  • Brand-wide reporting exports (PDF, CSV)
  • Annual contract, invoice billing, PO accepted

What HQ usually wants to know

Which locations are dragging brand rating?

Sortable by trailing 30-day rating, response time, and review volume. One click into a location's stream to see why.

Is anyone going off-script?

Set brand response guidelines once. The system flags responses that violate them before they post (Path 2) or after (Path 1).

What are customers actually upset about?

Top 5 issue topics across all locations, with the actual quoted phrases. No "sentiment score" hand-waving.

Who's on Yelp and who isn't?

Per-location coverage table showing which platforms each location has connected. Easy to push the missing ones.

A note on customers

We do not publicly list customers without permission.

We work with multi-location brands and you will not see their logos on this site unless they explicitly asked us to. If you want references, we'll set up a call privately. That includes our first paying brand, who is using the platform across all their locations today.

Want a private walkthrough?

30 minutes. Your brand's actual data pulled in live. No deck.

Talk to us